Pauline Ng Wan Ching



(Pulsar Category Winner 2018)

"I learned not to be too hard on myself so I can grow, and my growth helps me to focus less on money-making, and more on developing people and creating value."

Founded in 2009, Porcelain is a homegrown cult skincare brand that started as a skincare spa/salon with three brands. Located at Cantonment Road, Orchard Gateway and its flagship outlet at Tanjong Pagar Centre, it provides safe and effective premium skincare solutions utilising quality ingredients, cryotherapy and advanced treatment technology. It is a recipient of more than 30 beauty awards for both its cutting-edge treatments that are combined with traditional craftsmanship, and its range of skincare products also named Porcelain. Its brand new concept store at Paragon features retail, a spa and a café.

Over the last nine years, Porcelain has been featured frequently in The Business Times and The Straits Times for its unique business strategies. Porcelain believes in treating the skin from the cellular level because healthy cells, full with nutrients, oxygen and moisture, and drained of toxins, are the reason for a beautiful skin.

Internationally, Porcelain has been awarded the “Best Beauty Spa in Asia” (World Luxury Spa Awards) for six consecutive years. It has been featured on Forbes and also in the Louis Vuitton City Guide. Its founder Pauline Ng won the prestigious Teochew Entrepreneur Award in 2016, presented by DPM Tharman Shanmugaratnam. She was also featured on BBC’s 30under30 series in 2015.

In her office housed within a beautifully conserved shophouse on Cantonment Road, 32-year-old Pauline Ng meticulously goes through her schedule for the week. Dedicating time for all her activities on her planner is her key to staying productive, says the managing director of Porcelain Pte Ltd, a face spa that provides safe and effective premium skincare solutions.

Pauline, who founded the business with the support of her mother, says her role continues to evolve since the company’s founding in 2009. While in the earlier years much of her work saw her attending to the operational needs of the business, Pauline now spends most of her time ensuring that the business meets all its goals, and sets the strategic direction and execution of mid-to long-term plans. She also allocates a significant portion of her schedule to the company’s product research and development, where she works with formulators to create proprietary products that are specifically designed to address the needs of Porcelain’s clients.

What is unique about Porcelain? How do you distinguish yourself from your competitors?

We are transparent in everything we do, and we don’t believe in hard selling. In this industry, there are certain persistent practices that we don’t subscribe to; on the contrary, we want to carve a path where we can do business the right way. In addition to delivering honest and realistic results, we also provide value. We push ourselves really hard, and in everything we do, we think about how it will benefit our customers. If not, why do it?

To what would you attribute the success of the business?

We’ve come a long way. It is crucial first to know your customers and the value you are creating for them, and to build the team to have the same passion and culture that we are constantly moving towards. Everything is done in line with our values while remembering the core of what we provide to our customers. We should never deviate from this core, while at the same time trying to be creative and finding ways to do more.

What mindset or habits do you think contributes to making one a successful person?

One has to have an inclusive mindset. One question I always ask myself is how we can build every individual and create a better team, and that includes how I should further develop myself and those around me. I have a lot of passion for the industry and the people around me. I don’t shy away from things, I prefer to face challenges head on and take ownership of failures rather than shift the blame to external circumstances. These are also traits I see on fellow entrepreneurs, and they don’t have petty mindsets or sweat the small stuff.

What has been the most rewarding part of running Porcelain?

I have grown so much in my journey in terms of how I make decisions and how I deal with people. I learned not to be too hard on myself so I can grow, and my growth helps me to focus less on money-making and more on developing people and creating value.

Share with us your thoughts as a female entrepreneur.

Female entrepreneurs can be more nurturing and sensitive to people’s emotions and moods, which to a certain extent, influence their leadership styles. I see driven female entrepreneurs who also emphasise work life balance, especially health and family. When it comes to women entrepreneurs, it’s a different style of leadership.

Join us to empower women and share your success stories.
Call for nomination for 2020 edition opens October 2019.


BG (NS) Chan Wing Kai


Seed Global Investment

BG (NS) Chan Wing Kai spent 29 years in the Singapore Armed Forces as a military officer. He rose up to the Army’s top leadership and held numerous key appointments.

The years in the Armed Forces provided him a strong foundation in leadership, human capital management, operational planning, training development and critical diplomatic skills.

He retired from active military service in 2016 and is currently a Director with SEED Global Investment, a real estate investment firm. He oversees the company’s portfolio and business development in the US and UK. He holds a MSc in Applied Finance from the Singapore Management University, and is no stranger to corporate finance, portfolio management, equities, bonds and derivatives.



Member of Parliament
Board Member

Business China

Ms Tin Pei Ling is the Chief Executive Officer of Business China, a non-profit organisation that harnesses the support of the public sector & private enterprises to strengthen the ties between Singapore and China. Prior to joining Business China, Pei Ling was the Group Director of Corporate Strategy for Jing King Group.

Pei Ling is an elected Member of Parliament in Singapore since 2011 and currently serves on the Public Accounts Committee. She also serves on the Government Parliamentary Committee for Communications & Information (from 2018, Dy Chairperson) and Health (2011 – present) and previously for Law/Home Affairs (2011-2015) and Social & Family Development (2015 – 2018, Dy Chairperson).



Managing Director


Mr Ryan Chioh joined FEF.com in 1998 as Executive Director of Far East Flora Holdings Pte Ltd.

Always a firm advocator for technology, Ryan identified the direction for e-commerce development and saw a business opportunity to offer FEF.com’s extensive range of flowers and gifts online in 2001. Ryan blended his IT savviness and prudent business sense to steer the company’s website to become the leading portal for flowers and gifts. Ryan also brought the company to another level by spearheading the development of a CRM and ERP business solution, integrating the front-end and back-end operations so that there would be easier identification of customer base.



Head, Operations System & Control


Sing Hwee is the Head, Operations System & Control of Mapletree Investments Pte Ltd. He is responsible for the business processes and control functions, information systems and technology as well as Internal Audit and Risk Management.  He also takes ownership of the Group’s Delegation of Authority and Procurement Policy. 

Sing Hwee has more than 20 years of experience in providing risk management, performance improvement, internal controls and business advisory services to clients in various industries, including the real estate sector.  Being a thought leader and a recognised expert in this field, he used to sit in the Ernst & Young (EY) ASEAN Partner Governance Council and led the Advisory (Risk) Internal Audit Practice in Asia Pacific, ASEAN and Singapore covering 17 countries, 30 partners and 700 professionals.  Before joining EY, he had spent many years in risk consulting with PricewaterhouseCoopers (PwC) and Andersen.



Member of Parliament

Eagle Eye Centre

Dr Lim Wee Kiak, is an elected Member of Parliament for Sembawang GRC since 2015 and serves as chairman of Government Parliamentary Committee (GPC) for Ministry of Community, Culture and Youth. An Ophthalmologist, Dr Lim is currently the Chief Executive Officer and Co-Founder of Eagle Eye Centre.

Dr Lim joined the Singapore Armed Forces as a medical officer in 1994 and completed subspecialty training in Ophthalmology in 1998, with a Master’s degree in Medicine and two post-graduate specialist qualifications in Ophthalmology. During his service in SAF, he led numerous humanitarian missions to neighbouring countries. He joined Singapore National Eye Centre and was awarded the MOH HMDP fellowship in 2003, doing one year of clinical and research Fellowship at the National Eye Institute, National Institutes of Health.

Dr Lim had been an active grassroots leader since 1998 before joining politics in 2006. For his active community involvement, he was awarded the Young Executive of the Year in 2000 and Public Service Medal (PBM) in 2003.


Chew Mok Lee

Enterprise Fellow

Enterprise Singapore

Ms Chew Mok Lee is the Assistant Chief Executive in charge of ICM & Digitalisation, Enterprise Services & New Industries in Enterprise Singapore, a government agency spearheading enterprise and industry development, reporting to the Ministry of Trade and Industry, Singapore. Enterprise Singapore is also the national Standards body in Singapore.

Prior to Enterprise Singapore, Mok Lee was with National Productivity Board (NPB), PSB and SPRING Singapore. She graduated from National University of Singapore, majoring in Economics and Statistics. She has a double Masters and is well versed in the area of enterprise promotion, industry development and partnership building, having been involved in various aspects of capability development, support for local enterprises, enabling a viable enterprise eco-system and entrepreneurship for 29 years. She also served as Secretariat to the Action Community for Entrepreneurship and was responsible for working with the Minister in Charge of Entrepreneurship and private sector members to foster entrepreneurship and support start-ups in Singapore.



Regional Head
Corporate and Transactional Practice

Rajah & Tann Singapore

Mr Chia Kim Huat has extensive experience in capital market, public and private mergers and acquisitions, cross-border joint ventures and private equity investments, both in Singapore and the region. He travels regularly in the Asia-Pacific region advising clients on a wide range of matters, including direct investments and infrastructure projects in China, major acquisitions in Korea, joint ventures in Taiwan, Hong Kong and Japan and cross-border mergers and acquisitions transactions. Kim Huat also advises foreign investors on their investments in Singapore, including listings on the Singapore Exchange, privatisations, secondary and dual listings.

He has been recognised as a leading lawyer in his field by International Financial Law Review 1000, Chambers Global “Leaders in their Field”, Asia Pacific Legal 500, “Eminent Practitioner” in Chambers Asia Pacific, Who’s Who Legal: Corporate – Merger & Acquisition/Capital Markets – Debt and Equity and Merger & Acquisition, ‘Leading Lawyer’ in Asialaw Profiles and Best Lawyers, 2017 Edition.



Deputy Chief Executive (Operations)
SkillsFuture Singapore

Wee Beng is the Deputy Chief Executive (Operations) of SkillsFuture Singapore (SSG). He leads the Business Technology Group (Operations Planning Division, Capability Development Division, Operations & Support Division, Security & Infrastructure Division), the Training, Manpower & Infrastructure Group (Manpower & Infrastructure Planning Division, Office of Lifelong Learning, and Institute of Adult Learning which comprises Learning and Professional Development Division, Research and Innovation Division, Learning Services and Support Division ) as well as the Business Services Group (Shared Services Management, Integrated Business Services Division &, Corporate Services Division).

Prior to joining SSG, Wee Beng was an officer with the Singapore Armed Forces, leading both large and small teams. His last appointment was Chief-of-Staff, Republic of Singapore Navy, overseeing a range of staff departments and ground commands. Other key appointments held were Head Naval Operations, Commander of Maritime Security Task Force and Commander, Naval Diving Unit. Wee Beng holds a Bachelor of Arts and a Master of Arts in Physics from Oxford University, UK, and a Master of Science in Management from the Massachusetts Institute of Technology, USA.